Yelp Advertising

Step-by-step playbook for launching and optimizing Yelp Ads to win local demand
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When you need local customers today, start with an ad that appears where they’re already deciding. Launch a campaign in minutes: confirm your business info, pick your service categories and neighborhoods, and set a daily cap. Your promotion can show at the very top of relevant lookups and on pages of similar businesses, so people comparing options see you first. Choose the primary action you want—phone call, message, website visit, or turn-by-turn directions—and schedule your ads to run only when you can answer and serve.

Build creatives that match what people are trying to do. Use a clear headline that names the service, area, and a quick benefit: “24/7 Water Heater Repair in Lakeview—Same-Day Service.” Upload a bright, in-focus photo of your work or storefront, and add a time-bound offer to nudge action. Align the button with intent: a plumber prioritizes “Call,” a café picks “Directions,” a contractor highlights “Message” for quotes, and a dentist drives “Website” to an online booking page. Refresh photos and offers seasonally, and keep the first sentence tight so it reads well on mobile.

Control spend with a simple daily budget; views don’t cost anything—you pay only when someone taps your promotion. Start with an amount you’re comfortable with, then tune based on actual results. Review performance by action type (calls, messages, site visits, map opens), cost per lead, and which placements are driving engagement. Tighten categories to weed out mismatches, expand your radius if you can handle more demand, or dial it back to focus on nearby, high-intent clicks. Test two versions of your image or headline for a week, keep the winner, and iterate. Match ad hours to your phone coverage so you never miss peak demand.

Make operations match your marketing. Enable call and message notifications, set a fast auto-reply for quotes, and assign staff to respond within minutes. Point your website button to a page with the exact service, prices or estimates, and a visible booking option. Keep your profile current—hours, services, photos, and timely review replies all lift conversion after the click. For multiple locations, split budgets by neighborhood performance and promote different CTAs by store (e.g., “Directions” for high-foot-traffic sites, “Message” for service centers). Run short bursts for holidays and busy seasons, pause when you’re at capacity, and restart when you’re ready—no long-term lock‑ins.

Review Summary

Features

  • Prominent placement on top of relevant searches and similar business pages
  • Pay-per-click billing; views are free
  • Action buttons: Call, Message, Website, or Directions
  • Daily budget control and flexible pacing
  • Targeting by location and service categories
  • Ad scheduling by hours and days
  • Custom photos, headlines, and limited-time offers
  • Real-time reporting by action type and placement
  • Support for multi-location budgeting
  • One-click pause/resume for capacity management

How It’s Used

  • Plumber prioritizing emergency calls with a “Call” button and after-hours schedule
  • Café boosting foot traffic by featuring a map/directions action during morning rush
  • Home contractor capturing estimates via messages and auto-replies for quick follow-up
  • Dentist filling last-minute openings by sending ad clicks to an online booking page
  • Auto repair shop focusing on nearby drivers with tight radius targeting and weekend ads
  • Salon promoting seasonal packages with new photos and a limited-time discount
  • Cleaning service A/B testing headlines to lower cost per lead and scale daily budget
  • Multi-location gym splitting budgets across neighborhoods based on lead volume

Plans & Pricing

Yelp Advertising

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